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Why we care so much about your data.

A prescription search says a lot about a person. It should stay private. Here's why that isn't a given in this industry, using only the public record.

The public record · FTC, Feb 1, 2023

The first case under the Health Breach Notification Rule

On February 1, 2023, the Federal Trade Commission announced its first enforcement action under its Health Breach Notification Rule, against GoodRx Holdings, Inc. The FTC alleged that GoodRx shared users' personal health information with Facebook, Google and other companies, contrary to its privacy promises, and didn't notify users. [P-1]

Under a stipulated court order filed by the Department of Justice for the FTC, GoodRx agreed to pay a $1.5 million civil penalty and is permanently barred from disclosing health information to third parties for advertising. GoodRx neither admitted nor denied the allegations. [P-1]

Who
U.S. (for the FTC) v. GoodRx Holdings, Inc.
Filed
Feb 1, 2023, N.D. Cal., No. 3:23-cv-460
Civil penalty
$1.5 million
Order
Permanent ban on disclosing health information for advertising
Admission
Neither admitted nor denied

A separate private lawsuit · pending

A proposed class settlement, not final yet

In a private class action, Doe v. GoodRx Holdings, Inc., plaintiffs allege GoodRx disclosed users' data to advertising and analytics companies. On September 8, 2026, the court preliminarily approved a $32 million settlement with GoodRx and Criteo, who deny the allegations. The final approval hearing is set for February 11, 2027. Earlier proposals were not approved. [P-2]

We state only what the cited records say. Allegations in a complaint are not findings. If you used GoodRx before April 20, 2024, the official settlement site explains your options: goodrxprivacysettlement.com. [P-2]

What RxGo says

RxGo: "We will never sell your personal health data."

That's RxGo's own Privacy Promise. RxGo also says no account, email or personal information is needed to get a price. [R-3] [R-1]

Read RxGo's Privacy Promise

And this site

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